Legal Information

Last Updated: July 26, 2024

Terms & Conditions

By using our service, you agree to these terms.

Welcome to Intelligent Market Navigator (IMN). These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website we assume you accept these terms and conditions. Do not continue to use IMN if you do not agree to all of the terms and conditions stated on this page.

License: Unless otherwise stated, IMN and/or its licensors own the intellectual property rights for all material on IMN. All intellectual property rights are reserved. You may access this from IMN for your own personal and commercial use subjected to restrictions set in these terms and conditions. As the customer who provides the inputs and instructions, you are granted full commercial rights to the output reports and content you generate. For more detail, please see our Copyright policy.

User Responsibilities: You must not use our service to generate content that is illegal, defamatory, or infringes on the rights of others. You are responsible for the security of your account and password. We reserve the right to terminate accounts that violate these terms.

Disclaimer: The information and guidance provided by IMN are for informational purposes only and do not constitute financial, legal, or professional advice. While we strive for accuracy, we make no warranties or guarantees about the completeness, reliability, or accuracy of this information. Any action you take upon the information you find on this website is strictly at your own risk. IMN will not be liable for any losses and/or damages in connection with the use of our website.

Privacy Policy

How we collect, use, and protect your data.

Your privacy is critically important to us. It is IMN's policy to respect your privacy regarding any information we may collect from you across our website, and other sites we own and operate. We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. The information you provide during onboarding to personalise your briefings is encrypted and stored securely.

We do not share any personally identifying information publicly or with third-parties, except when required to by law. We do not sell your personal data. Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

Your Data

Your briefing settings are private and secure.

IMN is designed to provide you with personalised, relevant insights by understanding your specific interests. This personalisation is driven by the information you provide during setup and which you can update at any time in your settings.

Crucially, the briefing settings you provide are yours and yours alone. They are encrypted and stored securely, and are not accessible by our staff except in exceptional circumstances with your explicit permission for troubleshooting, or for legal and regulatory reasons.

We do not use your personal briefing settings to train our models for other users. Your unique strategic context remains confidential to your account. This ensures that the competitive intelligence and strategic guidance you receive remain your unique advantage.

You have full control over your personalisation data and can modify or delete it at any time through your account settings. Protecting the confidentiality of your strategic focus is a core principle of our service.

Compliance & Anti-Fraud

Our commitment to security and regulatory adherence.

IMN is committed to maintaining the highest standards of compliance and protecting our platform and users from fraudulent activities. This commitment extends across all our operations, from payment processing to data handling.

Payment Security: All payments made to IMN are processed through secure, PCI DSS compliant payment gateways. We do not store sensitive credit card information on our servers. We employ advanced encryption and partner with industry-leading payment processors to ensure your financial data is protected against unauthorised access and fraud, regardless of the transaction value.

Regulatory Adherence: We adhere to all relevant laws and regulations, including those related to data protection (e.g., GDPR, CCPA/CPRA), consumer rights, and intellectual property. Our legal and compliance teams continuously monitor the evolving regulatory landscape to ensure our practices meet or exceed these requirements.

Anti-Fraud Measures: We employ a variety of measures to prevent fraudulent use of our services. This includes a deferred payout schedule for our affiliate program to protect against chargebacks and ensure the integrity of referral commissions. For our subscription services, we use advanced fraud detection systems provided by our payment partners to identify and block suspicious transactions. These policies are in place to protect our business, our partners, and our legitimate customers.

Detailed Information on Global Data Protection, Privacy, and Compliance

Comprehensive overview of our global data protection practices and compliance frameworks

1. Global Compliance Framework

We are committed to protecting your privacy and ensuring the security of your personal information ("Personal Data"). Our data processing practices are designed to comply with all major applicable global regulations, including:

  • Europe/UK: The General Data Protection Regulation (GDPR) and UK-GDPR.
  • USA (California): The California Consumer Privacy Act (CCPA), as amended by the CPRA.
  • India: The Digital Personal Data Protection Act, 2023 (DPDP Act).

2. Your Rights and Controls

We adhere to a high standard of user rights. Depending on your jurisdiction, you hold specific rights regarding your data. We extend the following rights to all users where operationally feasible:

  • Right to Access: You may request a summary of the personal data we hold about you and the processing activities associated with it.
  • Right to Rectification: You may correct inaccurate or incomplete data.
  • Right to Erasure ("Right to be Forgotten"): You may request that we delete your personal data, subject to legal retention requirements.
  • Right to Nominate (India Specific): Indian Data Principals have the right to nominate an individual who shall exercise their rights in the event of death or incapacity.
  • Right to Opt-Out (California Specific): California residents may opt-out of the "sale" or "sharing" of personal information.
  • Right to Grievance Redressal: You have the right to a readily available means of grievance redressal regarding our handling of your data.

3. Consent and Processing (Lawful Basis)

  • GDPR & India (Opt-In): For users in the EEA, UK, and India, we process data primarily based on your explicit, free, specific, informed, and unconditional consent, or for "Legitimate Uses" strictly defined by law (e.g., to use and personalized our services for your benefit). You may withdraw consent at any time simply by removing your stored data.
  • CCPA (Opt-Out): For users in California, we collect data based on notice and provide you the right to opt-out of sharing at any time, which you can do at any time simply by removing your stored data.

4. International Data Transfers

Your information may be transferred to, stored, and processed in the United States, The EU, India, The GCC or other jurisdictions as required by law or operational realities.

  • For EEA/UK Users: We rely on Standard Contractual Clauses (SCCs) to ensure data protection.
  • For Indian Users: We ensure that we do not transfer data to any country restricted by the Government of India.

5. Children's Privacy

We do not knowingly collect data from children.

India Specific: We do not track, actively monitor, or target advertising to users under the age of 18 ("Minors"). If you are a parent or guardian in India, strict verifiable parental consent is required for any processing of a Minor's data.

6. Exercising Your Rights & Grievance Redressal

To exercise your rights, make a Data Subject Access Request (DSAR), or file a grievance, please contact us through the customer services contact email address shared with you, or via the web form below.

Contact for Privacy Concerns:

Webform: https://myimn.com/feedback

Grievance Officer (India): For Indian Data Principals, you may specifically contact our Grievance Officer via the same web form.

We will respond to all verifiable requests within the statutory timeframes (30 days for GDPR, 45 days for CCPA, and reasonable time for DPDP Act).

Please also see our Accessibility Statement.